Read this!

Hello,

(TLDR: I appreciate your patience and understanding!)

• I'm not a big company. I'm a designer and this is my side project. These are products gradually developed on my blog, https://www.spongefile.com/

Sometimes I will be unavailable because of real-life things, and your email or order may go unanswered for a while.

• These products aren't print on demand; I work with a local printer to make sure they're high quality. The materials are handpicked to look and feel right, and the cuts are as accurate as they can be.

I order them in batches, and when orders go out, I'm personally putting them in envelopes, addressing them, filling out online customs forms, and heading to the mailbox. If I'm not home, there isn't anyone else doing this. Your order can only be sent once I've returned.

If there is an issue with delivery, I won't know unless you tell me. I'm using the cheapest shipping possible, and that means I can't track the deliveries. I also don't have enough volume to use a fulfillment company, or use inventory tracking and whatnot, so again, please keep all this in mind before you demand to see the manager.

Thanks for reading this far!

P.S. ⚠️ 🇺🇸 US CUSTOMERS! Mailing to you can take a bit longer because of recent changes in US import policies. Apologies in advance!